Celcom malaysia business and company analysis


1988 observed the powerful birth associated with celcom, a number one mobile telephone telecommunications supplier in Malaysia. Because its beginning, celcom offers steadily created its existence felt within the Malaysian marketplace. It offers, always ongoing to distribute its wings and it is undeterred through the dynamic nature from the mobile conversation industry.

Our manufacturer vision is all about pleasing the customers as well as exceeding their own expectation. It’s our corporation’s goal in order to empower the shoppers with options and revolutionary solutions which will give all of them greater manage and freedom to reside it towards the fullest. (Dato’ Sri Jamaludin Ibrahim, D. E. To, celcom)

Establishing a group of high quality directors as well as staffs, offers transited celcom through first-generations in order to second-generation marketplace leaders. With regard to celcom, communication is really a serious company. This is the reason why we possess mainly items and service aimed toward maintaining company voices. This services and products includes company prepaid strategy, business extra plan, company post-paid strategy and company satellite. A significant challenge dealing with celcom is how you can increase profit and gaze after their aggressive advantage within the Malaysian marketplace. (Celcom Recognized Website, ’09)

An assessment of the business’s internal power and weak point and exterior threats as well as opportunities served since the foundation with this strategic advertising plan. The master plan focuses about the company’s development, strategic evaluation suggesting ways it may build upon existing client relationship as well as launching from the new item and/ or even services geared to specific client niche. The new advertising focus, made explicit with this plan, renews the vision as well as strategic concentrate on adding value to the target marketplace segments, the little business as well as high-end office at home users, within our local marketplace.

This is really a sample prepared market sale for that first 3 months of introduction towards the market.


In order to delight the customers.
To construct a lucrative enterprise which maximizes traders return.
In order to empower, create and incentive our individuals, to turn out to be Malaysia’s favored employer.
To construct win-win romantic relationship with just about all our company partners, depending on mutual believe in, respect as well as support
To operate to link the electronic divide, to construct our nation and also to enhance it’s standing overseas.
To keep up with the highest amounts of transparency, ethics and professionalism and reliability.
Together along with all the stakeholders, we can make Celcom Malaysia reasonably limited brand: a brandname that represents the nature of independence, aspiration, self-confidence, dynamism, timelessness, universality as well as globalism. (Celcom Recognized Website, ’09)


In company for two decades, celcom had been founded like a telecommunications company and offers evolved into top quality telecommunications provider over the Malaysian marketplace. Dato’ Sri Jamaludin Ibrahim had been appointed because director/chairman associated with celcom (Malaysia) berhad upon 25 04 2008. He happens to be the leader and group ceo of Axiata team berhad (formerly referred to as Tm Worldwide Berhad). (Celcom Recognized Website, ’09)



Your competition in the actual specialty marketing industry is extremely strong each on nearby, regional as well as national degree, making the actual Celcom the marketplace leader within Malaysia. Following a sales strategy produced by their nearby rivals, celcom Malaysia offers improved their own competitive degree, through building many telecoms feature, supplying quality providers at substantial price. Your competition in the actual telecommunication industry is extremely high using the latest introduction of the new telecommunications company (U-mobile). Celcom offers reduced the price of sms through 50 penny to twenty five cent as well as reduced the price of call through 35 penny to 20 cent each minute. Many additional competitive measures are required to enter the marketplace soon too. (Williams & Ferrell 1997, g. 600)


Essentially in Malaysia, telecommunication service isn’t an oligopolistic company. There is actually full independence of entry when the company have encounter the needs and is able to fulfil the federal government obligations. There are lots of telecommunications providers in Malaysia, which range from local providers to international providers. This makes the a solely competitive marketplace. Nevertheless, celcom offers understood the requirement to make clients satisfied as well as providing not only what they require today, but what they’ll need later on. Through evolving technology, they’ve made this difficult with regard to small businesses to enter the marketplace, thereby, making barrier in order to entry with regard to other little companies. (Williams & Ferrell 1997, g. 600).